Terms & Conditions

Last Updated: January 2025

Welcome to our website. By accessing or using our services, you agree to be bound by the following Terms and Conditions. Please read them carefully.

1. Introduction

These Terms & Conditions govern your use of our website and services, including booking safari tours, travel packages, and related services.

By using our website, you accept these terms in full. If you disagree with any part, please do not use our services.

2. Booking & Payments

  • All bookings must be made through our official website or authorized channels.

  • A deposit or full payment may be required to confirm your booking.

  • Prices are subject to change without prior notice.

  • Payments must be completed before the start of the trip.

3. Cancellation & Refund Policy

  • Cancellations must be made in writing via email.

  • Refund eligibility depends on the cancellation timing:

    • 30+ days before trip: Full refund (minus processing fees)

    • 15–30 days: 50% refund

    • Less than 15 days: No refund

  • No refunds for no-shows or unused services.

4. Travel Responsibilities

  • Customers are responsible for valid passports, visas, and travel documents.

  • We are not liable for delays, cancellations, or disruptions caused by airlines or third parties.

  • Travel insurance is strongly recommended.

5. Health & Safety

  • Travelers must inform us of any medical conditions in advance.

  • Participation in activities is at your own risk.

  • We are not responsible for injuries, illnesses, or accidents during the trip.

6. Changes to Itinerary

  • We reserve the right to modify itineraries due to weather, safety, or operational reasons.

  • Any changes will be communicated as soon as possible.

7. Liability Limitation

  • We are not responsible for loss, theft, or damage to personal belongings.

  • Our liability is limited to the amount paid for the booking.

8. Intellectual Property

  • All website content (images, text, branding) is owned by us and cannot be copied or reused without permission.

9. Privacy Policy

  • Your personal data will be handled according to our Privacy Policy.

  • We do not share your information with third parties without consent.

10. Governing Law

These Terms & Conditions are governed by the laws of [Insert Country/Region].

11. Contact Information

If you have any questions, please contact us:

Email: [your@email.com]
Phone: [Your Phone Number]
Address: [Your Business Address]

By using our website and booking services, you agree to these Terms & Conditions.